Terms and Conditions

Household Bin Collections

Mr. Binman undertakes to provide the following services:

• To collect refuse/waste/recyclable material for disposal/recovery subject to the conditions set out hereunder
• To deliver such refuse/waste for disposal/recovery to a permitted/licensed facility
• To pay the charge levied by the relevant facilities / authority for the disposal/recovery of such refuse/waste/recyclable material.

1. General
1.1 Mr. Binman should be informed at least 14 days in advance of any changes in Customer details.
1.2 Should a customer move home and no longer require their existing bin at a new address, their account must be cleared of any outstanding amounts owed before it can be closed.
1.3 This service is provided on the basis that there will be at least one bin collection per calendar month. If bins are not presented in any month, and the Customer does not inform Mr. Binman of this suspension of service in advance, the Customer remains liable for the invoiced amount for that month. Mr. 1.4 Binman reserves the right to withdraw this service from any customer who does not abide by these conditions.
1.5 Materials suitable for collection must be placed in a wheeled bin or caddy. Any materials presented in unidentifiable waste bags or contaminated bins will not be collected. Please refer to our website www.mrbinman.com for information on hazardous material that Mr. Binman is unable to collect.

2. Bins
2.1 The wheelie bins provided are the property of Mr. Binman always. Please ensure your bins are left out early morning for collection and brought back in afterwards. Please note, NO HOT ASHES GO INTO THE WHEELIE BINS.
2.2 Mr. Binman bins are fitted with Bin Identification Technology. This means that our collection vehicles can identify individual accounts and whether the bin should be emptied or not.
2.3 The bins required for using this service are supplied by Mr. Binman and remain the property of the company nonetheless, all risk passes to the Customer on delivery. These bins cannot be used for any other purpose other than for the services of Mr. Binman. The Customer is responsible for said equipment and hereby indemnifies Mr. Binman against all third party claims howsoever arising.
2.4 On request, Mr. Binman will provide a customer with a replacement bin(s) if the bin(s) originally given to the Customer to complete the Service have been damaged, lost or are otherwise in need of repair due to the negligence of the Customer. There will be a fulfilment fee of €35 per bin for this transaction.
2.5 If the Customer fails to return the Bins to Mr. Binman then Mr. Binman or an agent of Mr. Binman may enter upon and into land and premises owned, occupied or used by the Customer, or any premises as the invitee of the Customer, where the Bins are situated and take possession of the Bins.
2.6 Customers can access any account details, lift information or payment history by contacting the Mr Binman office either via phone, website or email.

3. Price & Payments
3.1 Any partial or full payment of this or any other invoice to the Customer will be deemed as acceptance in full of the terms and conditions listed here.
3.2 Mr. Binman reserves the right to change the price in the event of a variation to the Service due to:
a) national inflation; or
b) increases or decreases at recycling/disposal sites; or
c) increases in fuel costs; or
d) any other unforeseen and/or unexpected increase in the Service Providers costs.
3.3 It is important that you keep your account paid up to date and within the payment terms as detailed on your invoice. Payment must be made a minimum of 3 working days in advance to ensure your account if updated. If your account is not within our agreed terms our system will automatically reject your bin for collection. Same day payment cannot guarantee collection. Minimum single payment on any account or invoice must be no less than €20.
3.4 Customers will be invoiced in advance for a defined period as set out on their invoice. Should a Customer wish to opt out of this agreement before the expiry of the contract, they are liable for the Price of the remainder of the term.
3.5 Introductory offers are available to first time Mr. Binman customers only and are subject to availability.
3.6 At Mr. Binman’s sole discretion, a prepayment may be required from the Customer.

4. Holiday Collections
4.1 Bank Holiday Arrangements; Collections due on a bank holiday Monday will be collected the previous Saturday. Bins should be left out the evening before collection is due to facilitate early morning collection.
4.2 For Christmas, Easter or other holiday periods; Please refer to local press/our recorded message on our automated telephone system on 061 351127 or log onto our website www.mrbinman.com and view the latest news page.

5. Termination of service
5.1 To terminate the service, one month’s notice of your intention to terminate must be provided.

5.2 If monies are still owed, Mr. Binman will not terminate the contract until the balance has been settled. Interest on any money owed will accrue at the standard rate of 2.5% until the balance due, including interest is paid.

5.3 Without prejudice the Service Provider, Mr Binman, shall treat dishonoured cheques, direct debits, or any other form of payment, as defaults in payment. Without prejudice to any other remedies Mr. Binman may have, if at any time the Customer is in breach of any obligation (including those relating to payment), Mr. Binman may suspend or terminate the supply of Service and/or Goods to the Customer and any of its other obligations under the terms and conditions. Mr. Binman will not be liable to the Customer for any loss or damage the Customer suffers because Mr. Binman exercised its rights under this clause.

5.4 Mr Binman reserves the right to refuse service, terminate accounts, terminate your rights to use our Services or cancel orders in its sole discretion.

5.5 Mr Binman may suspend or restrict a customer’s use of the Services immediately if they are abusive, make threats, repeatedly cause a nuisance or annoyance or otherwise act illegally towards our staff or property.

6. Cancellation
6.1 Mr. Binman may cancel these terms and conditions or cancel the provision of Service at any time by giving written notice. On giving such notice Mr. Binman shall repay to the Customer any sums paid in respect to unused service. Mr. Binman shall not be liable for any loss or damage whatever arising from such cancellation.
6.2 If the Customer cancels their contract with Mr. Binman, the Customer is responsible:
a) for the Goods belonging to Mr. Binman until the Goods have been collected by Mr. Binman; and
b) any waste in the bin at the time of collection. All such waste will be subject to and charged for at Mr. Binman’s normal rates.
6.3 If the Customer cancels delivery of Service with Mr Binman, the Customer shall be liable for any loss incurred by Mr. Binman (including, but not limited to, any loss of profits) up to the time of cancellation.

Commercial Bin Collections

1. Payments
1.1 All prices are subject to VAT at the rate applicable on the date of invoice.
1.2 Mr. Binman reserves the right to change their rates to reflect any increase in the cost to Mr. Binman having given the customer adequate notice of such increase.
1.3 All accounts with an approved credit facility must pay invoices by Direct Debit, any defaults in payment or cancellations will result in a €7.50 referral charge. Your account will be automatically placed on hold and our system will reject your bins for collection, a penalty charge of €10 will also be required to re-activate services. The account will remain on hold until payment is received and cleared, collections will then resume on your next scheduled collection day.
1.4 If you or your bank cancels your Direct Debit mandate then your credit facility will be withdrawn and payment must be made in advance of services being provided.
1.5 Mr. Binman reserves the right to refuse the granting of a credit account facility. If credit is refused the customer will have to make payment in advance of services being provided.
1.6 Our credit terms are 30 days from date of invoice and a deposit of €200 is required before an account can be opened. The deposit will be returned to the customer or netted off the account balance after twelve months, if the account has been kept within payment terms. Invoice queries must be raised within 30 days from date of invoice.
1.7 Under the Late Payment in Commercial Transactions Regulations 2012, we are entitled to levy interest and a late payment compensation fee on overdue debts. With effect from 1st of January 2015 the current Late Payment Interest rate is 8.05%

2. Bins
2.1 All bins provided remain the property of Mr Binman, nonetheless all risk passes to the customer on delivery for the duration of the contract. These bins cannot be used for any other purpose other than for the services of Mr Binman. The customer is responsible for said equipment and hereby indemnifies Mr Binman against all third party claims howsoever arising. A charge will be applied to your account for any replacement bins required due to the damage or loss of bins.
2.2 Materials suitable for collection must be placed in a wheeled bin with the lid fully closed. Materials left beside or on top of the bins and materials presented in unidentifiable waste bags or contaminated bins will not be collected. Please refer to our website www.mrbinman.com for information on hazardous material that Mr Binman is unable to collect.
2.3 Upon request a contaminated bin may be collected. Contaminated collections will be charged at the below rates: 1100Litre – €35.00; 660Litre – €35.00; 360Litre – €18.00; 240Litre – €18.00
2.4 The customer remains responsible for the goods belonging to Mr. Binman until the goods have been collected by Mr. Binman. Any waste in the bins at the time of collection will be charged to the customer at normal rates.
2.5 If the customer fails to return the bins to Mr. Binman then Mr. Binman or an agent of Mr. Binman may enter upon and into land and premises owned, occupied or used by the customer, or any premises as the invitee of the customer, where the bins are situated and take possession of the bins. If Mr. Binman is unable to gain access to retrieve the bins then the customer will be billed for the cost of all bins.

3. General
3.1 Mr. Binman must be informed at least 14 days in advance of any changes to be applied to your service and/or account details.
3.2 Periodical reviews will be carried out on account activity. Dormant accounts may be discontinued and only re-opened on a further successful application. Mr. Binman reserves the right to amend credit facility terms and conditions or to withdraw facilities at any time.
3.3 Proof of address must be provided for all Sole Traders and Partners by form of a utility bill or a copy of the heading of your bank statement dated within three months of this application.
3.4 Should you wish to cancel your contract with Mr. Binman one month’s notice is required in writing to accountsdept@mrbinman.com. The closing balance on your account will be taken by one final direct debit payment. Any balances outstanding on a closed account will be forwarded to our solicitors for collection and additional charges will be applied to cover the costs of legal fees.
3.5 Customers can access any account details, lift information or payment history by contacting the Mr. Binman office via phone, website or email.